Welcome to Deals Men Women Shirt Store’s FAQ section! We’ve compiled answers to the most common questions about our products, shipping, returns, and more to help you shop with confidence.

About Our Store

Who is Deals Men Women Shirt Store for?
We cater to active professionals and outdoor enthusiasts who value both style and functionality in their apparel. Our target customers include:
  • Adventurers who need durable, performance-oriented clothing
  • Style-conscious professionals seeking quality workwear
  • Shoppers looking for premium brands like Patagonia and KAVU
  • International customers needing reliable worldwide delivery
What’s your store style and product focus?
We specialize in high-quality, durable apparel with a focus on:
  • Performance shirts for active lifestyles
  • Functional headwear and footwear
  • Premium brands known for their quality
  • Versatile pieces that transition from work to adventure
Our style balances practical functionality with contemporary fashion.

Product Questions

What brands do you carry?
We carry premium brands including Patagonia, KAVU, and other quality apparel manufacturers known for their durability and performance.
Do you offer plus sizes or extended sizing?
Our current focus is on standard sizing, but we’re constantly expanding our inventory. Please check individual product pages for specific size availability.
How can I be sure about sizing before ordering?
Each product page includes detailed sizing charts. For specific fit questions, please contact our customer service at [email protected].

Shipping & Delivery

Where do you ship?
We offer worldwide delivery (excluding some remote areas in Asia). During checkout, you’ll be notified if we cannot ship to your location.
What are my shipping options?
We offer two convenient shipping methods:
Standard Shipping ($12.95)
– Carriers: DHL or FedEx
– Delivery Time: 10-15 days after dispatch
– Includes full tracking
Free Shipping (Orders Over $50)
– Carrier: EMS
– Delivery Time: 15-25 days after dispatch
– Great for value-conscious shoppers
How long does order processing take?
Our Savannah-based team processes orders within 1-2 business days. You’ll receive tracking information as soon as your order ships.
Can I track my order?
Yes! For Standard Shipping (DHL/FedEx), you’ll receive detailed tracking. For Free Shipping (EMS), tracking availability depends on your location. You’ll always receive a shipment notification when your order leaves our facility.

Returns & Exchanges

What’s your return policy?
We offer a 15-day return policy from the delivery date. Items must be unused, in original condition with tags attached. Please contact us at [email protected] to initiate a return.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product).
How long do refunds take?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.

Payments & Security

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.
Do you offer gift cards or store credit?
Currently we don’t offer gift cards, but we’re considering this for future implementation.

Contact & Support

How can I contact customer service?
Our team is happy to help! Email us at [email protected] for any questions about:
  • Product information
  • Order status
  • Returns and exchanges
  • Shipping inquiries
Our physical address is:
Deals Men Women Shirt Store
60 Willow Lakes Dr, Savannah, US 31419
Do you have a loyalty program?
Not currently, but we’re always looking for ways to reward our loyal customers. Stay tuned for updates!
Still have questions? Our customer service team is ready to assist you at [email protected]. We typically respond within 24 hours during business days.