Our Security Promise
PCI-DSS Compliant
We meet the highest payment security standards set by the Payment Card Industry.
Encrypted Transactions
All data is encrypted using TLS 1.2 protocols during transmission.
Fraud Monitoring
24/7 systems monitor for suspicious activity to protect your accounts.
Payment Questions
Is there a payment method you recommend for international orders?
For our global customers outside the US, PayPal often provides the smoothest currency conversion and fraud protection.
Why don’t you accept American Express?
While we appreciate Amex users, their higher processing fees would require us to increase prices. We’ve opted to keep costs low by focusing on more widely-accepted cards.
When will you charge my card?
Your payment method will be charged when your order ships from our Savannah facility, typically within 1-2 business days.
Payment Assistance
Our customer service team can help with:
- Declined payment troubleshooting
- Currency conversion questions
- Secure payment alternatives
Contact us at [email protected] for prompt assistance.